The general conditions of sale were established by the company SARL L'Orientale, owner of the brand FOUTA TUNISIE whose head office is at 20 bis rue Louis Philippe 92200 Neuilly-sur-seine France, registered in the register of commerce of Hauts de Seine, under the number of Siret 49978817200033 hereinafter referred to as Fouta Tunisia, and on the other hand, by any person or entity wishing to proceed to a purchase from Fouta Tunisia or Fouta Tunisia including via the website www.fouta.biz
Object and Generalities
The purpose of the general conditions is to define the conditions of sale between Fouta TUNISIE and the purchaser, Company, or Autoentrepreneur for any purchase via the Internet site www.fouta.biz or www.foutatunisia.com for a product or a service
These general conditions of sale are applicable from the date of order. Fouta Tunisia reserves the right to modify them at any time.
Fouta Tunisia proposes its fouta and derived products of foutas on the site from photo.
All the products and foutas proposed on the site are taken in photo and its represented in real
The colors and nuances can be subjected to a personal appreciation.
The proposed products are handcrafted and may have imperfections in weaving and embroidery. The loom being a craft also related to a manual work, this one can have a non-regularity in the copies.
The rates indicated on the site www.fouta.biz are rates without taxes, the VAT can be applied according to the recipient countries. Fouta Tunisia reserves the right to modify the prices at any time. The applied price is the one which appears on the site the day of the order.
The price indicated on the site www.fouta.biz applies only on this way of purchase. No claim outside the prices displayed and sold on the site will be taken into account.
The prices indicated on the site are fixed prices. Any particular request with different conditions will be subject to a quote.
Any unpaid order is considered not validated. Any delay in payment may result in a discrepancy in the stock. In the event that parts are missing from the stock, Fouta Tunisie will notify the customer and offer him an equivalent exchange. In case of no response from the customer an equivalent product will be put in exchange.
The professional customers can retract according to the article L121-16-1 of the Code of the consumption. In case of return, a request must be made in advance by email to [email protected] specifying the reasons for the return as well as the returned products. Any personalized product having been the subject of a custom manufacturing, an embroidery or a work to order cannot be the subject of a retraction.
Within 14 days any defective product can be returned, exchanged, credited or refunded.
The products are payable in cash on the site, by credit card, bank transfer or check. Any deferred payment must be agreed between the buyer and the seller in advance by exchange of mail.
The orders placed on the site www.fouta.biz are delivered from the warehouse located at 68 rue Henri Litolff 92700 Colombes. International orders are delivered by our provider DHL. National orders are delivered by UPS/DSV
The delivery times indicated on the site are given as an indication and calculated according to a general average of the routing made. Fouta Tunisia is not held responsible for any delay in delivery that is not its responsibility.
Confidentiality and personal data
The buyer may object to the disclosure of his personal data on request to Fouta Tunisie and this, in accordance with the law of January 6, 1978.
In case of dispute, only the court of Nanterre can intervene
In case of dispute about a product or an online order or an order follow-up, the user can contact the customer service of the company FOUTA TUNISIE by recalling his order number by mail to [email protected]
Any reproduction or use, total or partial, of any nature and on any support whatsoever, in France or abroad, of elements of the FOUTA TUNISIA Site is strictly forbidden.